Can I Refund My Pre-Purchase Voucher?

Pre-purchase vouchers are not able to be refunded.

As per our Terms of Use (19.3) which are agreed upon at the point of sale: "Gift vouchers and pre-purchase vouchers are non-refundable, non-transferable and not redeemable for cash or any other vouchers or codes unless required by state or national law in your country of residence."

Unused pages are not not able to be refunded, but the credit can be used to cover other upgrades and add-ons such as UV Print cover upgrades and Presentation Boxes. The basket will automatically calculate your order total accordingly after you have successfully applied your pre-purchase voucher.

If you need any help in applying your voucher code, please contact our Customer Service team here.