Can I Refund My Pre-Purchase Voucher?

Pre-purchase vouchers are not able to be refunded.

As per our Terms of Use (19.3) which are agreed upon at the point of sale: "Gift Vouchers and Pre-purchase Vouchers are non-refundable and not redeemable for cash or credit and except to the extent required by applicable laws, are otherwise subject to these terms."

Unused pages are not not able to be refunded, but the credit can be used to cover other upgrades and add-ons such as UV Print cover upgrades and Presentation Boxes. The basket will automatically calculate your order total accordingly after you have successfully applied your pre-purchase voucher.

If you need any help in applying your voucher code, please contact our Customer Care team.