1. Help Center
  2. Technical Recommendations

General troubleshooting

If you are having difficulty accessing our website or launching the Design Studio please note the following for technical proficiency with milkbooks.com:

For optimum results we recommend using the following web browsers: Google Chrome (recommended); Mozilla Firefox; Safari (for Mac users). Please always use up to date versions of these browsers as using older versions could result in reduced functionality.

Do not use Internet Explorer or Microsoft Edge to create your books via the Design Studio as it is not compatible, and doing so will result in reduced functionality.

Please try logging out of your account, close all milkbooks.com tabs/windows, clear your cache (your internet browsers memory). If you’re unsure how to do this visit: http://www.refreshyourcache.com/en/home/ for assistance.

If you're still experiencing difficulty, please get in contact with our Customer Service team.